Privacy Policy

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PLACEHOLDER — This content is for staging/testing purposes only and must be replaced with a legally reviewed privacy policy before launch. Particular attention should be given to PDPO (Hong Kong), GDPR (if serving EU users) and any other applicable data protection regulations.

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Privacy Policy

Last updated: October 2026

Duly Yours is committed to protecting your privacy. This policy explains what information we collect, how we use it and your rights regarding your personal data.

Information We Collect

When you use Duly Yours, we may collect:

Information you provide:

  • Name, email address and contact details

  • Profile information including work experience, skills, qualifications and preferences

  • Job posting details

  • Messages sent through the platform

  • Payment information (processed securely by our payment provider — we do not store full card details)

  • Photos you upload to your profile or job postings

Information collected automatically

  • Device and browser information

  • IP address

  • Pages visited and actions taken on the platform

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and maintain the Duly Yours platform

  • Create and manage your account

  • Display your profile to other users as part of the marketplace

  • Enable communication between helpers and employers

  • Send notifications about messages, job updates and account activity

  • Process payments

  • Improve our services

  • Protect the safety and security of our users

Information We Share

We do not sell your personal data. We may share your information with:

  • Other users of the platform (as part of your public profile or job posting)

  • Service providers who help us operate the platform (hosting, email delivery, payment processing, search)

  • Law enforcement or regulatory bodies when required by law

Data Security

We take reasonable steps to protect your personal information. Sensitive data such as email addresses and contact details are encrypted at rest. Access to personal data is restricted to authorised personnel only.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your account and personal data

  • Withdraw consent for optional data processing

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us through our contact page.

Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences and understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove or anonymise your personal data within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

Children

Duly Yours is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you through the platform.

Contact

If you have questions about this privacy policy or your personal data, please contact us through our contact page.